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FAQ

Q-It says Location of your choice. What does that mean?

  • I will come to You! You can choose one of the many beautiful locations I have listed, or I will go to the place you are staying, and you won't have to get in your car.

​Please keep in mind I am based out of Panama City Beach, Florida (Bay County) and I don't have problem coming to you but there is a travel charge for leaving PCB.

​Destin & Fort Walton $25

Navarre $ 35

Pensacola $45

Gulf Shores $55

 

Q- When do I pay my Deposit and Session?

  •  You will need to pay your deposit when you book your appointment. The final balance is due after we are all finished. 

​Ways to Pay:

​Venmo: https://venmo.com/u/tianajohns

Cash app: https://cash.app/$tianaphotos

Apple Pay: 8506287337

Facebook Pay: Tiana Johns

Cash

**If you would like to pay by Credit card there is a 3.5% fee. I can send you a link** I will never ask for your credit card information by phone or text.

 

Q- What if I must Cancel?

  • Cancellation Policy:

If you need to cancel for any reason, please notify me at least 72 hours in advance and your deposit will be refunded to you. If for some reason you are unable to cancel within 72 hours, then you will forfeit your deposit.

Q- What if it is raining the day of my photoshoot?

  • Rain policy:

If it is raining or calling for rain, I will watch the weather closely and we can determine if we will need to reschedule or postpone your session. If there are no options, then I will cancel the session and refund the deposit.

Q- What if it’s windy the day of my photoshoot?

  • I suggest bringing a comb or brush and any other items you might need when it comes to your hair. Let’s face it, you can use all the hair products on the shelf but it’s no longer the 80’s. Which means the product is not as strong and your hair might just do what it wants. As long as your hair does not go across your face, I will do what I can in editing to fix your hair.

Q- What should I wear?

  • Any color you want! But my suggestion is to steer clear of reds and oranges due to the sunset colors. There are so many combinations that look amazing and if you’re not sure you can always look at my Public Gallery to get ideas.

Q- What if I have an idea I want to try?

  • Please bring ALL your ideas. I love trying new things with my families!

Q- How do I download my Gallery?

  • Please follow the link and input your password. To download your gallery on the left side of the page you will see a sideways bracket with an arrow pointing down. Click the icon and your gallery will automatically start downloading as a zip file. Once done you can unzip your gallery. Enjoy! Please remember if you download your photos on your phone and your phone does not have a way to unzip the file you will not be able to view your photos. Also keep in mind the amount of space you have on your phone.

Q- Can I print my Photos anywhere I want?

  • Yes, you will receive an email with a print release.

Q- I am trying to print my photos, and it says “Low Resolution”

  • If you want to print your photos, please keep in mind you cannot print pictures that you screenshotted off your phone. To print you must download them first. Screenshots are very small. If you downloaded the photos and you are still getting “Low Resolution” warning, please let me know asap and I will check the download settings in your Gallery.

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